The Digital Workforce
The digital workforce enables a variety of automated solutions for driving productivity and process efficiencies in the business environment. The digital workforce will not be a physical embodiment of a digital worker; rather a virtual software agent that will either be working in the background or accessed by the user and his ecosystem through an interface. These are autonomous Artificial Intelligence/ Machine Learning (AI/ML) powered self-contained system agents having assisted / self-learning capabilities to enhance digital transformation.
For businesses, adoption of Mobile Business Processor (MBP) allows:
Digitization of repeatable business processes
Optimizing deployment of costly physical workforces and processes
Cloud-based virtual agents for anomaly detection and process compliance
Functional tools for virtual/remote assistance